Track shipment
Where is my package?
You can track your package with the track & amp; trace code from the shipping confirmation that we have sent by e-mail. Have you received a shipping confirmation, but your Track & Trace code not? This often only works on the day of delivery. Is your code still not working? Then it is best to contact our customer service.
How can I track my order?
You can easily follow your order via the track & trace link, which you can find in the shipping confirmation. We have sent this to you by e-mail.
My track & trace code doesn't seem to work
We send the track & trace code directly by e-mail as soon as we have shipped the order. It can sometimes take a while before it becomes active with the carrier. In most cases this will become active the night before delivery, after which the order can be tracked.
If it still does not work, please contact the customer service.
Where can I find my track & trace?
The track & trace code can be found in the shipping confirmation.
Rather direct contact? Call our experts +44 84 3378 0031